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Ordered an i7 and I received the i5.... Contacted Newegg to replace it, they contacted Joy system.

The whole replacing process took around 4 days. The laptop looks good in appearance. The battery is really bad, can only last around 30 minutes, which is understandable as a refurbished laptop. Pros: Good price, I don't think I can find a better deal anywhere else.

The system works as expected so far (3 days) Cons: The replacing process is very slow, I am not sure who should I blame, Newegg or Joy system. I did not get any compensation for the time and energy I spent in getting the correct item I ordered.

The battery is not as good as I expected. The finger scanner is also not working.

Review about: Newegg Shipping Service.

Reason of review: Order processing issue.

I liked: Fair price.

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