Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
1 comment

Ordered a phone through new egg on the 1126th of Sept. It had a estimated delivery date of the 15.

Her I sit on the 20 of Sept. With no phone and all they can tell me is the shipping label has been printed. What the *** type of customer service so they have working for them.

I have called twice and still all they can say is we see where the label has been printed. Stay away from this company total disappointed with how they have handled this issue and will get a return when the phone gets here and go else where.

Product or Service Mentioned: Newegg Customer Care.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Newegg_Support
#1217020

Hello,

We are sorry to hear about this experience and would like to look into why this package has taken longer than expected. Please email us at wecare@newegg.com.

We look forward to hear from you and resolving your issue.

Newegg Support,

-David

You May Also Like