I ordered a simple Plantronics Explorer 50 from Newegg on December 22nd from one of their "marketplace sellers" and it has been nothing but a nightmare.It is now Jan 10th and I still don't have my item or shipping information for that matter.
Not to mention my account has already been charged. I have tried calling their customer service multiple time to no avail. I have emailed them, chatted to them and all they say is we can't do anything due to system limitations. Now I get an email that says please wait another 3 to 7 business days for a special person to reach out to me.
They have emailed the seller and still no response! This is ridiculous!!! I have emailed "wecare" thing and they told me the same thing.
Newegg better resolve this issue, at this point, I just want to cancel this *** order and never do business here again.I attached the email conversations, I had five photos but I'm not sure if the 5th one attached.
More Review Details
|Style and Design|
|Product or Service Quality|
- Reason of review:
- Problem with delivery
- Product or service
- Plantronics Bluetooth Headset
- Review category
- Gadgets and Accessories
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