Latest review first
I bought an i phone thru new egg. Waited 3 weeks to get it, and never was told it would take 3 weeks! Got it and would not receive calls or messages or notifications. Ordered a 2nd phone at my expensive, this one came right away, also did not work. Have not gotten any...Read more
Company wrote 0 public responses to the review from Oct 12.
I bought a Fitbit from Newegg.com. The band stopped working and within it’s one year manufacturers warranty period. I called up Fitbit, fitbit refused to accept return because Newegg.com not their authorized reseller. What I found out later after numerous phone calls...Read more
Company wrote 0 public responses to the review from Oct 07.
I have used Newegg for a number of years - both at my current company and the previous company I worked for so I am no stranger to buying items from Newegg, and have bought a considerable number of items. That being said - I guess I have been lucky in never needing to...Read more
Company wrote 0 private or public responses to the review from Sep 28.
I am sure you have seen the endless posts on here about how Newegg and FedEx do not take responsibility for lost packages. I am here to tell you this is absolutely true and I fell prey to both these companies’ scamming tactics to keep my $749.99. These two companies...Read more
Company wrote 0 private or public responses to the review from Sep 12.
I didn't like
- Lack of communication and my first experience was a disaster
- Integration of customer service with shipping
Purchased two Klipsch Icon KF-28 Dual 8" 2-way Floorstanding Speakers on 8/4/18. They were delivered by Fedx all busted up and destroyed. Fedx driver told me to contact Newegg. Newegg had me send photos of all the damage. After several days they got back with me and...Read more
Company wrote 0 private or public responses to the review from Sep 04.
Tuesday august 27, 2018 I received a package via UPS requiring a signature, I refused the package but took a pic of the shipping label. The package was labeled as from Limited goods LLC, which led to My Goods .com.1-800-516-1549. phone answer machine said to leave a...Read more
Company wrote 0 private or public responses to the review from Aug 30.
Ordered a Bluetooth device from them. It fell apart while taking it out of the box. Tried contacting them via text, live chat, etc numerous times. Their systems malfunctioned on me each time, so I’m stuck w/ a piece of useless junk & no response from their customer...Read more
Company wrote 0 private or public responses to the review from Jul 25.
I ordered a refurbished Samsung Js9000. It arrived severely damaged and was refused at delivery. It has been over a month and no refund in 1500$$. They have treated me like a business running a scam. Customer service telling me they will call me back..or email me and...Read more
Company wrote 0 private or public responses to the review from Jul 17.
I purchased a Samsung Galaxy phone through Newegg's marketplace back in 2014. I paid over $400 but when it showed up it was the wrong phone. I didn't think it was a big deal and I emailed customer service. I was told multiple times over the next couple of weeks that...Read more
Company wrote 0 private or public responses to the review from May 29.
After placing a prepaid $3000 order, getting confirmation numbers, delivery details, & more... my order was cancelled. Called to inquire amd was told to go somewhere else. VERY RUDE, VERY UNPROFESSIONAL....a total JOKE of a "company". Take THEIR advice.... GO SOMEWHERE...Read more
Company wrote 0 public responses to the review from Apr 25.
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