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I have used newegg for any electronic purchases for nearly 10 years and have always been happy with the sevice, up until now. The marketplace will be the downfall is this company. I purchased a laptop before Christmas and recieved it damaged from always(dot)deals....
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1.0
I didn't like
  • Did not receive the merchandise that i ordered and paid for
  • Customer support
  • Restrictions on customer service preventing them from helping me
#1171659
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Newegg - Wouldn't honor price on their website  - Is this bait-and-switch?
Newegg - Wouldn't honor price on their website  - Is this bait-and-switch?
Newegg - Wouldn't honor price on their website  - Is this bait-and-switch?
Newegg - Wouldn't honor price on their website  - Is this bait-and-switch?
Newegg - Wouldn't honor price on their website  - Is this bait-and-switch?
I tried to purchase a phone on the Newegg website today. The price on their website was clearly posted as $200.99 with free shipping. When added to the shopping cart the price jumped to $229.99. I called and spoke with their rep named Maty S., we ended up speaking for...
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mo_user_1
mo_user_1

I just sent the information to Ellia at Newegg as she requested. I will keep updating and hopefully will be able to mark this issue as resolved. Only 1.5 hours of my time sp...

Newegg_Support
Newegg_Support

Hi there, I'm truly sorry to hear about your experience regarding your price match. I reviewed the photos you have posted and I would love to look into this further for you. M...

1.0
#1093070
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They sell OK products, and at times, with their rebates, there are some great sounding deals. But don't fall for it. NEWEGG's rebates are known for being the most complicated to complete and file, and take the absolute longest to receive. Then, if you are fortunate...
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1.7
#1180906
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I have built a dozen computers over the past 10 years using Newegg to order components, tools, supplies & software. My most recent build was my last using Newegg as they now direct many sales to third party sellers some of whom will flat out rip you off. In my latest...
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2.4
I didn't like
  • Lack of customer service
  • Customer service
#1180454
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First time customer. I entered the shipping address correctly, and then they took my Paypal shipping address instead. After multiple phone calls and chat conversations, they first told me to wait for the tracking number to appear (putting it on me to contact them...
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2.5
I didn't like
  • Unwillingness to placate a disgruntled customer
  • Integration of customer service with shipping
  • Restrictions on customer service preventing them from helping me
#1156354
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Newegg - Review in Computers category

Now they selling extended warranty and you cant remove it ,,, CROOKS !!! {{Redacted}}
#1182035
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lost mine cover, try to return a motherboard which has crash. Later I find out that motherboard where defected, no one has worn me about the defects. I hope more people will complain about they side, from now on I will shop in the store close bay. Loosing this money...
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#1174892
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Purchased a laptop that could not perform intended function. Shipped it back to them within the 30 FULL REFUND period using their required shipper and their packing. They claimed it came to them damaged but the shipping box had not damage and the shipper accepts no...
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1.0
Product
I didn't like
  • Unfair and heartless
#1177128
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Newegg - Drop the bucket

ordered a briefcase from back in October shipper put wrong address on it by their fault trying to get my money back
#1172380
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I bought ram from them and it didn't work. They told me to return their defective product myself and then told me they never received it. Now I am out $120. Ripped off.
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Anonymous
Nicholas Newegg Support

Hello there, I am deeply sorry to hear about this and would be happy to assist you. If you can please send an email to Wecare@newegg.com and please provide your order informat...

#1185027
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