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They sell OK products, and at times, with their rebates, there are some great sounding deals. But don't fall for it. NEWEGG's rebates are known for being the most complicated to complete and file, and take the absolute longest to receive. Then, if you are fortunate...
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1.6
#1180906
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I have built a dozen computers over the past 10 years using Newegg to order components, tools, supplies & software. My most recent build was my last using Newegg as they now direct many sales to third party sellers some of whom will flat out rip you off. In my latest...
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2.4
I didn't like
  • Lack of customer service
  • Customer service
#1180454
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Purchased a laptop that could not perform intended function. Shipped it back to them within the 30 FULL REFUND period using their required shipper and their packing. They claimed it came to them damaged but the shipping box had not damage and the shipper accepts no...
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1.0
Product
I didn't like
  • Unfair and heartless
#1177128
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lost mine cover, try to return a motherboard which has crash. Later I find out that motherboard where defected, no one has worn me about the defects. I hope more people will complain about they side, from now on I will shop in the store close bay. Loosing this money...
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#1174892
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Newegg - Drop the bucket

ordered a briefcase from back in October shipper put wrong address on it by their fault trying to get my money back
#1172380
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I have used newegg for any electronic purchases for nearly 10 years and have always been happy with the sevice, up until now. The marketplace will be the downfall is this company. I purchased a laptop before Christmas and recieved it damaged from always(dot)deals....
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Anonymous
JustSomeOldDude

I agree, Ive been using NewEgg for well over 10 years,, but lately ,, something has changed.Check out this "Grade A", sold and shipped by Newegg, "refurbished' computer i just...

1.0
I didn't like
  • Restrictions on customer service preventing them from helping me
  • Customer support
  • Did not receive the merchandise that i ordered and paid for
#1171659
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First time customer. I entered the shipping address correctly, and then they took my Paypal shipping address instead. After multiple phone calls and chat conversations, they first told me to wait for the tracking number to appear (putting it on me to contact them...
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2.3
I didn't like
  • Integration of customer service with shipping
  • Unwillingness to placate a disgruntled customer
  • Restrictions on customer service preventing them from helping me
#1156354
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Trying to order 12 adapters and everything goes fine until you get to the order summary screen, at it now says QTY 2 not 12. Been on hold trying to contact them for 20 minutes and also on live chat where I started out as 16th in Que and now I'm down to 13th in Que....
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2.0
I didn't like
  • Customer service
  • Lack of customer service
#1151551
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I placed my order with eBay with Newegg as the seller for 5 items. Then, Newegg cancelled my order and refused to fulfill my order claiming that the item had a quantity limitation. Which it didn’t on eBay. I was able to order 5 through eBay so they should have...
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1.0
#1147867
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I ordered a Laptop hard drive that came in a brown box basically OEM, tried it out and it was DOA. I issued a RMA for a refund and sent it back in the same package that it came in just put the RMA shipping label over the old one. It came back denied saying that the...
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3.3
#1144461
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