I purchased ASUS ROG RAMPAGE V EXTREME Motherboard and received a wrong item. same brand motherboard but different model. contacted customer service about this, emailed pictures of the item and sent it back with RMA#. NO other actions with the item.
After 3 weeks newegg answered me, that the item has missing serial number or something, broken part, ets. They rejected my return and sent it back to me. that was their fault, but the company doest care about customers. since they receive the money. I have no single idea how did this item come to me or what's wrong with the serial number. Newegg sells and ships. they should know it or at least could start the investigation. but they just refuse assuming their fault. and do a refund.
That's the story how newegg sells trash to people for the price of $490.59.
I made the decision to fill complaint to Bureau of Consumer Protection and Department of Consumer Affairs
More Review Details
|Diversity of Products or Services|
|Style and Design|
|Ease of Use|
|Value for money|
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
|Advertised vs Delivered|
What I liked
- Customer chat person tried to help
What I disliked
- Newegg fraud
You May Also Like
- "I had placed an (dell laptop) order 103-1253225-4398657 on Amazon on 1st of october costed me around 62250 INR ($948) and its been 23 days, I have not received my product..."
- "I purchased ASUS ROG RAMPAGE V EXTREME Motherboard and received a wrong item. same brand motherboard but different model. contacted customer service about this, emailed pictures of the item and..."
- "Ive ordered JXD S5100 game tablet (device) for my son on 20th november 2012. I received package begin January 2013. After opening and examining device, i figured there is no..."
- "I RECENTY HAD MY JEEP GRAND CHEROKEE IN FOR SERVICE AT BAYRIDGE CHRYSLER JEEP DODGE RAM IN BROOKLYN AT 8635 18 AVE.I HAD AN APPOINTMENT GOT THE CAR THERE ON..."
- "This is my brand new jayco pinnacle Rv bought in January 2015 it is also a 2015 Rv after one trip you can see how big the stress crack was..."
- "I ordered a surprised Rose & Lily Celebration flower birthday bouquet for my bestfriend this friday (2/6/15) . (pls see the flower i ordered : farther right hand photo and..."
- "I was notified that I had won the Birds & Blooms Great Backyard Giveaway contest. I was in formed that I had won (one) HOLIDAY BELL™ with Hummingbird Wind Catcher..."
- "Maybe I can type better this time. Valen, purchased in September of 2010, sent to the rainbow bridge, December 08,2016. Dying from liver failure due to his intestines leaking into..."
- " I purchased a puppy from Petland South Semoran in October 2016. I paid 2,400 Needless to say I fell in love with my puppy the moment I saw him. So..."